📱 SMS/Text Messaging Privacy Policy

Effective Date: 08/07/2025

At Mane Collective, we value your privacy and are committed to protecting your personal information. This SMS/Text Messaging Privacy Policy outlines how we collect, use, and safeguard the information you provide when you opt in to receive text messages from us through our booking and communication platform, Boulevard.

1. What Information We Collect

When you opt in to receive SMS communications, we may collect:

  • Your mobile phone number

  • Your name, appointment history, and service preferences

  • Messaging preferences or communication responses

2. How We Use SMS/Text Messaging

We use SMS messages to:

  • Confirm, remind, and update you about your appointments

  • Notify you of schedule changes, openings, or waitlist availability

  • Provide salon-related announcements, offers, or service updates

  • Facilitate customer support or responses to your inquiries

We will never sell or share your mobile information with third parties for marketing purposes.

3. Message Frequency

You may receive recurring messages depending on your booking activity and communication preferences. Message frequency may vary.

4. Your Consent

By providing your mobile number and opting in, you consent to receive text messages from Mane Collective via our SMS platform provider, Boulevard.

Consent is not a condition of purchase or service.

5. How to Opt Out

You can opt out of SMS messages at any time by replying STOP to any message. You may also contact us directly at manecollectivedallas@gmail.com or 972-266-3466 to manage your communication preferences.

6. Data Rates

Standard message and data rates may apply from your mobile carrier. Check with your provider for details.

7. Data Security

We take reasonable measures to protect your information from unauthorized access or disclosure. Boulevard and Mane Collective both utilize secure systems to manage communications.

8. Policy Updates

We may update this policy occasionally to reflect changes in legal or operational requirements. Updates will be posted on our website with the revised effective date.